New product enhancements and AI-powered support make it easy for employers to scale education and skilling for business-driven results, no matter where employees are or the scale of the HR organization.
February 17, 2026 — Guild today announced enhancements to its tuition reimbursement product designed to work for modern, global workforces. The enhancements address a dire need for HR leaders, for whom traditional tuition reimbursement programs often come with more hurdles than help. Manual claims processing, limited global reach, and poor employee experiences have held back this benefit’s full potential. For global teams especially, the lack of visibility into spending patterns and policy compliance turns a well-intentioned benefit into a compliance risk. But as global talent gaps widen—with some occupations facing as much as a 75% shift in their skills profile in just three years—tuition reimbursement needs to be built for workforce transformation.
Expanded Global Capabilities
Guild’s tuition reimbursement product now goes beyond its initial markets to support employers in nearly every country with localized precision, including in the UK, Canada, Mexico, India, Australia, Malaysia, Thailand, Philippines, and Brazil. With businesses facing increased global competitiveness, multi-national organizations need a flexible solution. The product provides:
Localized support for region-specific policies, reporting, and workflows.
Expanded fully-localized language coverage, starting with ten languages across the product experience, with the ability to easily add more languages to meet employers needs and deliver a tailored UX for global employees.
Upgraded administrative tools, including improved budget management, customizable reporting for localized needs, additional configurability for employee policy exceptions and manager approvals, and simplified ways to process and manage certification reimbursements.
These enhancements provide an equitable benefit experience for the global workforce—through education and skilling that’s flexible across borders—and deliver on retention and talent development goals at scale.
“Since expanding the Guild benefit to international employees, we’ve seen immediate and meaningful engagement,” said Daniel Banks, Senior Director of Global Benefits at Chipotle. “Already, 15% of eligible employees are taking advantage of the benefit, pursuing learning in priority areas such as business administration and hospitality. Guild has made it easy for employees around the world to access education and get reimbursed quickly, enabling our teams to focus on learning, growth, and long-term career advancement.”
Faster U.S. Deployment & Reimbursement
Guild has also made major strides in efficiency and scalability within the U.S., enabling faster deployment and reimbursement across companies of all sizes. For employers who have been running tuition reimbursement manually, or not at all, Guild now offers a turnkey solution that works without draining HR capacity. It is faster to stand up, easier to manage, and more impactful for the business. The product can now be implemented in under a month from start to finish, with employees then able to set up an account and complete a program application within minutes. What’s enhanced:
Rapid implementation that fits companies with lean HR teams
AI automated eligibility checks and claims processing
Error-reduction tools that minimize manual mistakes
Built-in, centralized employee support for a simplified and clear reimbursement experience
Alongside rapid deployment is Guild’s proven track-record of efficient employee support, with 94% of inquiries resolved within 1 business day and 99% resolved within 5 business days.
AI-powered Employee Support
Across both global and U.S. deployments, Guild’s tuition reimbursement product is enhanced further with AI-powered employee support through an integration with Sierra AI. Employees have access to 24/7 support and can converse with the product in their preferred languages through chat, reducing wait times and ensuring timely assistance in their preferred language.
Sierra AI has delivered an impressive 4.8 out of 5 CSAT score when handling employee chat interactions.
Guild’s Sierra AI integration answers common questions, resolves issues in real time, and helps employees navigate the reimbursement process. As a result, HR teams have more time for strategic work and employees have less friction on their path to growth.
Ready to bring smarter tuition reimbursement to your workforce? Learn more at https://guild.com/tuition-reimbursement.