- Categories
A. Individual Identifiers
- Examples
Contact information, such as name, alias, postal address, telephone number, email address and social media handle.
- Processing Purpose (each further described in Section 3)
– Benefits Eligibility Determination
– Direct Marketing Campaigns
– Behavioral-Based Advertising
– Application and Enrollment Assistance
– Coaching / User Success Support
– Career Assessment and Discovery
– Job Placement
– Payment/Reimbursement Processes
- Providing Credit for Training
– Research and Development
– Program Success Management
– Administer Your Privacy Rights
B. Demographic and Diversity Information
Demographic and diversity information, such as age or date of birth, and if and to the extent you voluntarily elect to self-report, gender identity, native language, nationality, military status, socioeconomic status, race/ethnicity, and disability status.
– Benefits Eligibility Determination
– Application and Enrollment Assistance
– Coaching / User Success Support
– Career Assessment and Discovery
– Job Placement
- Research and Development
C. Sensory Data
Call or video recordings of your communications with us or support/coach staff. We and our service providers may record voice or transcripts of these communications for training, quality assurance, User and customer support, and marketing and demonstration purposes.
– Coaching / User Success Support
– Research and Development
D. Commercial Information
Account information, such as your log-in details, information that you store in your Account, and other details about your use of the Services.
Transaction history, such as records of Services and educational or learning programs obtained or considered.
Preferences, such as your interests, and any preferences you set in your Account, and any marketing or communications preferences.
Educational program information, including application information, enrollment status and related information.
Survey responses, such as the information you provide in response to our surveys, questionnaires, or contests.
Communications, such as the information associated with your requests or inquiries to us, and your communications (chat, phone call, text, email, and corresponding notes) with support/coaching staff.
– Benefits Eligibility Determination
– Direct Marketing Campaigns
– Application and Enrollment Assistance
– Coaching / User Success Support
– Career Assessment and Discovery
– Job Placement
– Payment/Reimbursement Processes
– Research and Development
– Program Success Management
E. Internet or Network Activity
Online activity information, such as the website you visited before browsing to the Services, pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.
Device information, such as your computer or mobile device operating system type and version number, wireless carrier, manufacturer and model, browser type, screen resolution, IP address, device ID, unique identifiers, and general location information such as city, state, or geographic area (as derived from your IP address).
– Direct Marketing Campaigns
– Behavioral-Based Advertising
– Research and Development
F. Professional or Employment- Related Information
Employer name, job title, full- or part-time status, training attainment, skill assessments, preferred work environment, qualifications, benefits, business contact information, or information received from a partnering employer or contained in a resume or CV.
– Benefits Eligibility Determination
– Direct Marketing Campaigns
– Application and Enrollment Assistance
– Providing Credit for Training
– Coaching / User Success Support
– Career Assessment and Discovery
– Job Placement
– Payment/Reimbursement Processes
– Research and Development
– Program Success Management
G. Education and Financial Information
Course performance records, such as records of your course selection and attendance, participation, and progress in courses and history about how frequently you attend in-person and online sessions, student ID, course grade(s), cumulative GPA, and transcripts.
Financial information, such as financial aid and reimbursement information, tuition and fees, and information about dependents.
– Benefits Eligibility Determination
– Application and Enrollment Assistance
– Coaching / User Success Support
– Career Assessment and Discovery
– Direct Marketing Campaigns
– Job Placement
– Payment/Reimbursement Processes
– Research and Development
– Program Success Management
H. Inferences Drawn from Personal Information
Profiles reflecting preferences, characteristics, education or career pathways, skills, program aptitudes and success criteria, behavior, attitudes, intelligence, abilities, or aptitudes.
– Coaching / User Success Support
– Career Assessment and Discovery
– Job Placement
– Research and Development
– Direct Marketing Campaigns
Purpose/Use | Type of Data | Legal Basis |
---|---|---|
Benefits Eligibility Determination | Individual Identifiers, Commercial Information, Professional or Employment-Related Information, Education Information, Demographic and Diversity Information | To deliver a contractual service to our users – where you have signed up to our Terms of Use and we need to determine what benefits you are eligible for as relevant for our courses and programs. |
Application and Enrollment Assistance | Individual Identifiers, Commercial Information, Professional or Employment-Related Information, Education Information | To deliver a contractual service to our users – where you have signed up to our Terms of Use and you have selected a course or program and we need to enroll you. |
Direct Marketing Campaigns | Individual Identifiers, Commercial Information, Internet or Network Activity, Professional or Employment-Related Information, Education Information, Inferences Drawn from Personal Information | Where you have consented to allow us to provide you advertising based on your preferences. OR Where it is our legitimate interest to provide advertising to you about courses and programs that may be of interest to you based on your previous use of our services. |
Behavioral-Based Advertising (excludes government issued identifiers) | Individual Identifiers, Internet or Network Activity | Where you have consented to allow us to provide you advertising based on your preferences. |
Coaching / User Success Support | Individual Identifiers, Sensory Data, Commercial Information, Professional or Employment-Related Information, Education Information, Inferences Drawn from Personal Information, Demographic and Diversity Information | To deliver a contractual service to our users – where you have signed up to our Terms of Use and agreed to coaching/user success support as part of the service. |
Job Placement | Individual Identifiers, Commercial Information, Professional or Employment-Related Information, Inferences Drawn from Personal Information, Demographic and Diversity Information | To deliver a contractual service to our users – where you have signed up to our Terms of Use and agreed to a job placement service. |
Research and Development | Individual Identifiers, Sensory Data, Commercial Information, Internet or Network Activity, Professional or Employment-Related Information, Education Information, Inferences Drawn from Personal Information | Necessary for our legitimate interests - to study how users use our products/services and to help us improve and develop our services. |
Payment/Reimbursement Processes | Individual Identifiers, Commercial Information, Professional or Employment-Related Information, Education Information | To deliver a contractual service to our users – where you have signed up to our Terms of Use for educational courses and where we offer or facilitate reimbursement services alongside educational programs. |
Providing Credit for Training | Individual Identifiers, Professional and Employment-Related Information | To deliver a contractual service to our users – where you have signed up to our Terms of Use for educational courses and where we offer professional credit for training. |
Program Success Management | Individual Identifiers, Commercial Information, Professional and Employment-Related Information, Education Information | Necessary for our legitimate interests to monitor the success of our services and to make further improvements for our users. |
Career Assessment and Discovery | Contact Information, Demographic and Diversity Information, Commercial Information, Professional or Employment-Related Information, Education Information, Inferences Drawn from Personal Information | To deliver a contractual service to our users – where you have signed up to our Terms of Use for educational courses and where we offer career assessment and discovery services. |
Administer Your Privacy Rights | Some or All of your Personal Information (depending on the request) | To comply with our legal obligation to follow relevant data protection law. |
Secure our Services | Some or all of your Personal Information as required to comply with laws or make or defend ourselves in a legal claim | To comply with a legal obligation. |