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Case Study

Close partnership enables precise skilling for in-demand roles

The challenge: Despite a wealth of talent, many of Guild's retail partners were struggling to fully staff team leadership and store management roles.

The solution: Guild tapped our network of innovative learning partners to identify and help design new skilling solutions for frontline management and leadership, enabling precise skilling pathways with progress tracking, real-time support, and targeted interventions for learners.

The results: With a 70% completion rate, thousands of frontline workers have gained new skills. 100% of students surveyed said they learned career-advancing skills — and 100% would recommend the program to a colleague.

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Programs for retail, restaurants, hospitality, and beyond

  • Partnership optimizes completion
    70%

    Completion rate in spring 2024

  • Confidence in career skills gained
    100%

    Of students surveyed at the end of the spring 2024 said they learned skills that would advance their careers

  • High employee satisfaction
    100%

    Of students surveyed at the end of the spring 2024 term would recommend the program to a colleague or friend

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