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Case Study

Learning programs create pathways to frontline management

The challenge: Despite a wealth of talent, many of Guild's retail partners were struggling to fully staff team leadership and store management roles.

The solution: Guild tapped our network of innovative learning partners — working with Bellevue University and the University of Denver — to identify and co-create new skilling solutions for frontline management and leadership.

The impact: Thousands of frontline workers have completed the programs and gained valuable new skills.

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Programs for retail, restaurants, and hospitality offered at scale

  • Partnership leads to optimization
    20%

    increase in course completion for the Frontline Manager Leadership Program following intervention

  • Learning outcomes soar
    ~2000

    employees have completed the Bellevue University Certificate from launch in 2020 to February 2023

  • Pathways to opportunity unlocked
    ~500

    employees have continued their studies at Bellevue University and become degree-seeking students